[5837] Admin Assistant (IKM)

Start date: April 2026
Clearance: NATO Secret or equivalent
Location: The Hague, Netherlands
Can work remotely up to 2 days per week, if agreed by supervisor.

Requirements:
• Must demonstrate advanced knowledge and experience with IKM and Information Management
• Must demonstrate advanced knowledge in SharePoint (SharePoint sites Design and Development, SharePoint Permissions Management, SharePoint Workflows, SharePoint Document Management, SharePoint Content Management)
• Advanced knowledge of MS-Office Package
• Must demonstrate good knowledge and Experience in Designing SharePoint portals that are intuitive and user-friendly, to support effective collaboration
• 3 years of experience in IKM and SharePoint

Duties:
• Knowledge Management System Administration – Maintain and update internal knowledge repositories (e.g., SharePoint, document management systems), ensuring information is accurate, organized, and accessible
• Update/enhance CQO SharePoint portals, working with various stakeholders to retrieve expected information and implement/deliver desired outcomes
• Administrative Coordination and Support – Provide general administrative support including scheduling meetings, preparing agendas, taking minutes, and tracking action items
• Training & User Support – Provide guidance and basic training to staff on knowledge management tools and administrative systems
• Continuous Improvement Support – Identify gaps in information flow and recommend improvements to systems, processes, and collaboration practices
• Document Control & Records Management – Develop, implement, and monitor document filing systems (both digital and physical where required), including CQO CIS assets inventory, ensuring compliance with organizational and data protection policies
• Information Organization & Archiving – Classify, tag, and archive documents according to established taxonomies and retention schedules
• Internal Communications Support – Support preparation of newsletters, internal updates, presentations, and briefing materials
• Quality Assurance & Compliance Monitoring – Ensure documentation and records meet internal standards and regulatory requirements
• Perform other duties as may be required